What are Atlassian's plans for the Organization feature that has started to roll out in JIRA Service Desk? My speculation is that it is the starting point for CRM-type of functionality. It seems to hold real promise but that is all it is at the moment - promise. The first step should be to reduce the overhead cost of administering organizations (adding/removing users). Is there any indication that they are moving in the direction?
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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