What are Atlassian's plans for the Organization feature that has started to roll out in JIRA Service Desk? My speculation is that it is the starting point for CRM-type of functionality. It seems to hold real promise but that is all it is at the moment - promise. The first step should be to reduce the overhead cost of administering organizations (adding/removing users). Is there any indication that they are moving in the direction?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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