I've migrated from 3.x to the latest JIRA version. When copying over attachments there was a network error, so only half of the attachments were copied. All those attachments show perfectly fine.
I then copied over the missed attachments and reindexed - unfortunately the attachments don't show. The links are still there but when I click one, I get a 404 and the message that the attachment wasn't found:
Attachment /13339/screenshot.jpg was not found Could not find what you were looking for. Maybe you should raise an issue. JIRA home
So (background) reindexing doesn't work. I can't lock JIRA to do the other indexing, but that doesn't make a difference anyway, does it?
What can I do to get the attachments reattached?
Thanks
Hi Elbe,
In fact, during this process, you migrated to a 4.x version before the latest one, correct? In JIRA 4.4.x, the attachments name changed, that's why the new instance can't recognize the files from your 3.x.
I can see two options here:
Hope that helps.
Cheers,
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What if you are migrating from the same version of JIRA, just to a differfent server? How do we get the attchments to transfer over without having to perform this task manually?
Thanks!
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It's getting stranger now - after a full re-index, I can now access the screenshots. BUT: only the thumbnails are showing, even if I click it, the lightbox shows the thumbnail!
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