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Migrate users from local LDAP to Azure AD LDAP


We work now with Jira Software using user management by local LDAP, now we are in time deploying Azure AD. 

So our question is, how can manage to migrate users from LDAP to AzureAD maintain all the linked issues, project, workflows , etc.

Can we do it without using crow?


1 answer

0 votes
Andy Heinzer Atlassian Team Sep 19, 2019

Hi Juan,

I understand that you are looking for information on moving users between your LDAP and an Azure AD instance, and have concerns about how to do this and make sure that Jira users still have the same working accounts.

Jira users can still maintain their same accounts in Jira, just as long as the new user directory added to Jira has the exact same user account name that the user had in the old directory.   This is explained in Managing multiple directories.  When you add a new user directory to Jira, the order in which those directories appear in Jira matters.  If a username exists in multiple directories, that user can only login using the credentials in the highest ordered directory where that username exists.  So this is one way to make sure that your users don't have to be recreated just because you want to migrate LDAP instances.

The part that might be trickier here is getting those exact account names, groups, and group memberships migrated over to this other platform.   Could you let us know more about your current local LDAP?  I would be interested to know the specific LDAP type (OpenLDAP, Active Directory, etc) as well as the version of that LDAP.   Perhaps we can then better investigate what tools might exist within Azure AD to import your user account data there.



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