I am JIRA Administration in one of the Organisation, But one of the project particular sprint i am facing velocity report commitment and completed result is "Zero", How can i fix the issue, Please suggest
Thanks and Regards
Sorry to hear you are facing this problem.
There are some possible reasons that could be causing your estimate to display no values in the report. In order to better troubleshoot the issue, please provide us with the following information:
1 - Are you using Story points or Time tracking fields to track your estimation? Is the Estimation of the board under Board settings > Estimation configured with the estimation you are using?
2 - Check if you have completed your estimated issues during the Sprint displayed in the report
Let me know if this information helps.
Thank you for your answer.
Since you are using Story points to estimate your issues, The following scenarios might be causing the issue:
1 - You select the wrong Story point field to estimate your issues. Let me explain it better:
Currently, you have both Story Points and Story Point Estimate fields in JIRA. The first one is used for classic (the one you are using), the other one for Next-gen projects.
There's a bug in JIRA that makes the field Story Points displays as Story Point Estimate in the New issue view although it's still displayed as Story Points when you go to Project settings > Screens, which causes even more confusion.
Since you are using a classic project, navigate to your project > Project settings > Screens > Make sure you have Story Points field. If you have Story Point Estimate, remove it from your screen.
2 - Check if the stories of the Sprints were added with the story points before its completion and check if the same thing is happening for the next sprints.
Let me know if this information makes sense.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events