How to get email notification on health check

sc October 10, 2019

In many situation, we are not all time connected to the platform and would like to be informed through an email notification in case a Jira Data Center node gets down or in case error occurs in system health check.

is there a way to get notify by email on such behavior ?

This will help us to gets informed earlier in case of trouble when out of office

Thanks for help

regards

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Gustav L_Estrade
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October 10, 2019

Hi @sc

Yes it is very much possible to be notified the health checks. See below picture that shows notification settings next to the health check tool in Administration > System > Troubleshooting and support tools.

image.png

Hope this helps!

Good luck!

sc October 10, 2019

This option is only to show notification here, but my goal is that if I am not connected to the platform, in case of health check error I need to get an email .

But there seems to be no way to configure this right ?

regards

Gustav L_Estrade
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October 10, 2019

With "not connected to the platform" do you mean you are not logged in or has no account at all? 

Gustav L_Estrade
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October 10, 2019

After a little digging, you seem to be right. There is no email notification option for the health check. 

Stated here by Atlassian themselves. 

sc October 10, 2019

Yep, some time feature like this sounds so evident and basic...

Gustav L_Estrade
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October 10, 2019

It sure does! Unfortunately there is no perfect system! 

Good luck with your Jira endeavours!

Richard Cross April 28, 2023

This feature is now available (since at least version 8.20), but you can only set it to email the currently logged in user.

 

Screenshot 2023-04-28 at 16.56.14.png

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