Can I change the domain name in setting up Jira on cloud instead of the default .atlassian.net?

Joel Ching July 14, 2020

We plan to subscribe to Jira on cloud for our company.  This is my first time to subscribe in a cloud setup.  First thing that I wanted to know is, can I change the default domain to our company's preference or domain name instead of  .atlassian.net?

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Rohit B July 14, 2020

Hi Joel,

As per the best of my knowledge I can say, you can't change the .atlassian.net but yes definitely you can add your company's alias before that. For ex;- Your company name is XYZ corporation and you want to keep the alias of your company in the cloud "xyzcorp" then it would be xyzcorp.atlassian.net

Hope this helps.

Joel Ching July 15, 2020

Noted on this Rohit.  As a follow up question, would you know if Atlassian provides exception in case a company request to change the .atlassian,net for their use?  Thank you!

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Rohit B July 16, 2020

No idea about this. You can contact support and they will guide you on this.

Joel Ching July 16, 2020

Thanks a lot Rohit!

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