Customize Slack Idea Form

Richard Muffler
Contributor
February 1, 2023

We are using the Jira Cloud for Slack integration where you can create an issue in a project. This allows us to have a Product Request Slack channel where we can push messages into the Product Discovery project as Ideas. It also allows us to "Add to issue", meaning a message is added to an Idea as an Insight. All of this is super valuable.

The challenge is that every Field for an Idea is in the Slack form. We would like to clean the form up by selecting which fields are available in the Slack form for users to complete and which ones would be hidden from the form. Is there a way to accomplish this today?

2 comments

Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 2, 2023

Hi Richard, the Slack app doesn't support customising the form at this point. We'll keep this in mind for future enhancements.

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Mathieu De Baets
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October 1, 2024

@Rohan Swami Is there an update? It's really unusable this way. @Tanguy Crusson maybe?

Craig Harman
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March 20, 2023

@Rohan Swami is there any suggestions on what we could do for this currently? is there a way to move the fields in the form? 

I guess deleting unused Fields would reduce the list. 

@Richard Muffler Have you worked out a way of sorting this or a solution we have the same issue. We love the integration, But we have 6 fields we are after not the 44. 

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Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 23, 2023

@Craig Harman currently not, we're working on a solution and looking forward to having more to share on it when the time comes.

Richard Muffler
Contributor
March 30, 2023

No luck at the moment, we'll be excited when we can select which fields to display in Slack. Looks like they are looking into it based upon @Rohan Swami last comment.

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Deleted user August 7, 2023

Hi @Rohan Swami any updates on this capability? It's much needed. 

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Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 8, 2023

@[deleted] We've been focusing on solving this problem through the contributor experience. You can see details here https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Letting-contributors-create-ideas-in-a-Jira-Product-Discovery/ba-p/2323964

Mathieu De Baets
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September 27, 2024

@Rohan Swami this doesn't solve for the fact that every possible field still appears in the form on Slack, right?

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