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Can I add Service Desk Customers as contributors?

Clement Oke
I'm New Here
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July 13, 2023

We use the Service Desk feature to support our forum. Can I make them contributors or at least have voting access to the product discovery views?

I would like them to be able to see submitted ideas and vote on them on the free plan.

Is that possible? Would it be possible to get public votes or will they need to sign up for an Atlassian Account to vote?

Thanks Clement

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Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2023

Hi, we are currently working on "stakeholder" features which will help you with that: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/The-different-types-of-users-Creators-Contributors-and/ba-p/2378354

However people will need an Atlassian account (which is free to get) and won't need access to your site. 

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