Is JPD down?

Sarah Green December 16, 2022

I'm unable to access JPD, but our Jira Software instance appears to be working normally.

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Joost Reijnen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 17, 2022

Hi everyone,

Indeed, we had an incident yesterday that lasted an hour and impacted some customers in specific regions who could not use several products, including JPD. 

We failed to send communications :( On Monday, we are meeting to review the incident and discuss what we need to improve. We'll share an update here with more details next week.

Joost

2 votes
Bill Sheboy
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December 16, 2022

Hi, community!

As JPD seems based on Jira Team-Managed Projects, it is possible the current Jira Cloud incident is impacting this:

https://jira-software.status.atlassian.com/

Kind regards,
Bill

0 votes
Amanda Barber
Community Leader
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December 16, 2022

No issues for me on Jira or JPD.

0 votes
Sarah Green December 16, 2022

It looks like it came back for me!

Alexis Marticorena December 16, 2022

Us too - thanks for the update!

0 votes
Alexis Marticorena December 16, 2022

Samesies.

0 votes
Gary Spross
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December 16, 2022

I just checked and we are unable to access JPD as well. Atlassians status page doesn't indicate any issues with JPD though... 

https://jira-product-discovery.status.atlassian.com/

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