Hi everyone,
Previously we provided more details about how Jira Product Discovery pricing was going to work, and in particular the new user roles: creator, contributor and stakeholders.
Creators need a Jira Product Discovery license. Contributors do not need any Jira license. This post explains how to add creators and contributors to a project. You can also just watch this video with instructions: video - configure Creators and Contributors.
Note: if the number of users in the "Billing" section in admin.atlassian.com does not match the number of Creators you expect to have: Check out this video that explains how to check who is getting billed for Jira Product Discovery and common reasons why that number is higher than you expect (and how to fix that).
Site administrators decide which users are creators or contributors, in admin.atlassian.com in the Directory tab, which you can access through here:
To be a creator a user need product access to Jira Product Discovery on the site (aka a license).
To give access: select the user > Add products > Jira Product Discovery > User:
Users with product access are creators on the site. They can be added to Product Discovery projects as creators or contributors.
To be a contributor, a user needs one of two things:
1. Turn on the contributors user group (if you were part of JPD beta)
First you’ll need to turn this feature on in the Jira product settings. You only need to do this once:
Turning this feature on will create the Jira Product Discovery contributor user group:
2. Then you can add contributors
This user is has access to a Jira product, so is automatically a contributor:
This user does not have access to a Jira product (either no product access at all, or access to a non-Jira product like Confluence), so needs to be added to the contributors group:
From that point on users with administrator access to a Product Discovery project can add users as creators or contributors to the project, in the project settings > access screen:
An additional aspect to understand in this screen is Product role vs Project role:
ℹ️ If you'd like contributors to be able to create ideas, head off to this post.
Tanguy Crusson
Product @ Atlassian
Atlassian
Nice, France
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