Jira Ops

We've been trying out JiraOps since it was first made available to cloud customers. It was working great until the postmortem feature was dropped in.   Now, none of the integrations work....

• Question
• jira-ops

Once you’ve set up your status page, you need to share it with your customers. After all, a status page isn’t very useful if your customers don’t know about it. Check out some of these tips for succe...

• Discussion
• incident-management
• incident-response
• new-to-statuspage
• statuspage

I am using Jira for incidents and issue reporting. There seems to be a description for priority, however I can't add it to the fields available when raising an incident. Is there a way I will be able...

• Question
• jira
• jira-administration
• jira-ops

Hi, I am responsible for the Service and System integration in Hospitality company, which supplies several thousands of customers. We are using Atlassian products in our Development teams, customer...

• Group
• confluence-server
• devops
• jira
• jira-ops
• jira-server
• +2 more tags...

Statuspage is often confused as a monitoring tool. While we do allow you to automate your status page (using integrations and our API), most customers manually update their status page. Check out &nb...

• Discussion
• incident-management
• incident-response
• new-to-statuspage
• statuspage

Create slack channel option is not visible for me in Jira Ops project. Kindly help how to make it enable.

• Question
• jira-ops

Is there a way for the OpsGenie Priority to map to Jira Ops Severity as part of the integration?  Everything currently is coming in as "3 - Minor" and we'd like to change that for certain incide...

• Discussion
• jira-ops

We have fully launched Incident Management (trying) to utilize Jira Ops.  While we are happy to see some of the things we expected to see, here are the issues that we have found 1. We cannot ut...

• Question
• jira-ops
• salesforce

Welcome to your weekly Jira Ops Early Access program update, where we’re sharing news and updates on Jira Ops progress as we work toward our 1.0 release. If you ever want to drop us feedback or ideas...

• Article
• incident-management
• jira-ops
• ops-genie

Jira Ops Early Access Program Update #9: Don’t miss tomorrow’s AMA with John Allspaw Welcome to your weekly Jira Ops Early Access program update, where we’re sharing news and updates on Jira Ops pro...

• Article
• ama
• incident-management
• jira-ops
• statuspage

My organization already uses Jira to manage our incidents by using a Jira project dedicated to Ops incidents. We use HipChat integration for the room discussion feature. Other than the ability for Op...

• Question
• jira-ops

Hi, we have a problem with our Jira software cloud, we use the system from several of our sites based in Israel and the USA. can you help me debug why we have those issues? the major performance is...

• Question
• jira-ops

We are using JiraOps for incident management and are evaluating Opsgenie for sending out alerts and managing on-call schedules.  We have setup multiple affected service (Cloud Infrastructure,...

• Question
• jira-ops
• opsgenie

Add service Something went wrong This service has not been addedService name *

• Question
• atlassian-marketplace
• jira-ops

So with the recently announced Postmortems function in JIRA Ops I was incredibly happy... until I tried it. (If you're not sure what I'm on about, check it out here: https://www.atlassian.com/bl...

• Discussion
• cloud
• jira
• jira-cloud
• jira-ops
• post-mortem

Welcome to your weekly Jira Ops Early Access program update, where we’re sharing news and updates on Jira Ops progress as we work toward our 1.0 release. If you ever want to drop us feedback or ideas...

• Article
• jira-ops

Welcome to your weekly Jira Ops Early Access program update, where we’re sharing news and updates on Jira Ops progress as we work toward our 1.0 release. If you ever want to drop us feedback or ideas...

• Article
• incident-management
• jira-ops

We extensively use the OpsGenie > Jira Ops integration. However, whenever there is HTML in the OpsGenie Alerts description field it is not encoded when the Incident is created in Jira Ops. We just...

• Question
• jira-ops
• opsgenie

Welcome to your weekly Jira Ops Early Access program update, where we’re sharing news and updates on Jira Ops progress as we work toward our 1.0 release. If you ever want to drop us feedback or ideas...

• Article
• agile
• incident-management
• jira-ops

Hi @here I started to test Jira Ops, and I love it. BUT : Can we have several issue type inside a Project (new project generation) ? My use case is simple, I'd like to have Incident issue (n...

• Question
• jira-ops

I have recently setup site with Jira and confluence. And now while trying to access the jira site administration i am getting denied on accessing the site administration, nor can i access the billing...

• Question
• administration
• cloud
• jira-ops

Components help you tell your users which part(s) of your product or service are impacted by an incident. Read our new   getting started guide   to learn more about how Components work in S...

• Discussion
• incident-management
• incident-response
• new-to-statuspage
• statuspage

I would like to add an extra severity level below Minor. Is that possible? How about an extra value in Status?  

• Question
• jira-ops

I just noticed that all users are default getting access to jira ops when they join, I would like to limit the amount of licenses that are being given out to people who dont directly need access.&nbs...

• Question
• access
• jira
• jira-ops

Hi all! Often migrations of Jira and Confluence Servers are required. One of the things you should do is to install your backup on a local Jira or Confluence Server. In most cases the in-built ...

• Article
• jira-ops