OpsGenie/Jira Ops Integration Issue - HTML

[Jay Graves]

We extensively use the OpsGenie > Jira Ops integration. However, whenever there is HTML in the OpsGenie Alerts description field it is not encoded when the Incident is created in Jira Ops. We just get raw HTML which makes reading almost impossible. Would love to see that get fixed.

Thanks in advance, Jay

[Kate Clavet · Accepted solution]

Hi Jay! Thanks for sharing your feedback with us, I'll pass it along to the team so we can look into it. 

Have a great weekend! 

[JD Lobue]

Hi Kate,

Any updates on this?

[Kate Clavet]

Hi there JD, 
No resolution just yet, but we do appreciate your feedback. I hope to be able to follow up with you soon.