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How do others successfully integrate OpsGenie w/ Jira Ops without using a label for the sync key?

JD Lobue
JD Lobue Apr 03, 2019

Currently, we are using the sync key as a label in Jira and it is overloading our labels in our incident management project. What we are wondering is if this may be causing perfomance issues, becuase our Jira instance is very slow. Is there a better way? Is anyone doing it this way? If so, is your Jira cloud instance slow as well? Thanks in advance.

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John Allspaw
John Allspaw
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I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

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