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How do others successfully integrate OpsGenie w/ Jira Ops without using a label for the sync key?

JD Lobue April 3, 2019

Currently, we are using the sync key as a label in Jira and it is overloading our labels in our incident management project. What we are wondering is if this may be causing perfomance issues, becuase our Jira instance is very slow. Is there a better way? Is anyone doing it this way? If so, is your Jira cloud instance slow as well? Thanks in advance.

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Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 25, 2022

Hi @JD Lobue ,

This obviously is an outdated post since Jira Ops is no longer a thing. But Opsgenie offers a new integration framework with Jira that might help.

Otherwise, you could always leverage the old integration framework with Jira as well.

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