OpsGenie-to-Jira Ops Severity

Is there a way for the OpsGenie Priority to map to Jira Ops Severity as part of the integration?  Everything currently is coming in as "3 - Minor" and we'd like to change that for certain incidents.

Thanks in advance, Jay


I agree - this would be very useful!

Like 1 person likes this

We specifically purchased Jira service desk server and opsgenie for the integration (being both Atlassian products) but it's very limited. 

Things that don't sync:

Assigned user






Priorities are how we control alerts in opsgenie for who to notify and in Jira for SLA's and general scheduling. 

This should be basic, is there any work around?


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