Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements


  • Give kudos
  • My kudos


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to automate process in Jira next gen cloud

Hi I would like to make some proceses automatic in Jira , How can I do that? 

Kind regards 


1 answer

0 votes
Andy Heinzer Atlassian Team Mar 31, 2020

Hi Lourdes,

I see you are using Jira Cloud next-gen, and want to be able to setup some automation of tasks there.  However the way this question came into our system, I'm a little confused on where exactly you want to be able todo this. 

Are you looking to be able to do this via the mobile app?

Or are you just wanting to be able to do this in your Jira Cloud site in your browser?


I don't expect the automation features to exist in the mobile app just yet, but you should actually be able to do this today when visiting a next-gen project in your browser.  I took a closer look at your account, I can see that you have an existing license for Automation for Jira Cloud.  As you may or not know, Atlassian acquired CodeBarrel, the makers of Automation for Jira, a few months ago, and have been working to integrate the features of this add-on into Jira Cloud.  So you actually should be able to do this today in next-gen projects. 

However it's possible that your particular Cloud site might not have this ability today.  In my own next-gen project, I can go to project settings and then I see an Apps menu item like so:

Screen Shot 2020-03-31 at 11.05.40 AM.png

You can navigate here to setup automation in a next-gen project.

If for some reason you don't see this, I think it would be best if we create a technical support case to investigate the specifics of your Cloud site and determine why you can't see this.  As a site-admin you should have the ability to do this today.  You can do this by going to and select 'Technical issues and bugs', and then be sure to choose your Jira Cloud site with the URL included.  This will make sure to direct your request to our Cloud support team.

Please let me know.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Mobile and Desktop Apps

Jira Cloud Mobile apps: All day productivity for team leads and project leads

As project or tech lead, life is super busy and work is super chaotic. You’re in meeting after meeting after meeting. You’re juggling a lot of jobs and tasks in and out of the office. You need to sta...

836 views 0 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you