while updating jira from 5.1 to 7.1 a constant error occurs that "Could not find class: com.atlassian.jira.jelly.service.JellyService". How do I disable the Jelly service now So that it doesn't ask for the Jelly service and stop throwing me this error.
You should be able to go to the list of services in the admin screens and remove the one that is triggering this error. This won't cause you any problems, but I'd look at the description and config before you do it, as you might want to think about why it was trying to do something and if you want to replace it with something else.
Ideally, you should remove the service before you attempt the upgrade.
The jelly code was removed a while ago, so that flag now does nothing in your system, you might as well remove it (JIRA reads it, doesn't understand it because the code for it has gone, and hence ignores it)
You should be able to go to Admin -> Services and delete the jelly services that were imported but now no longer work.
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