when I try to acess Application Access as a administrator I get this "Internal server error". Can anyone tell me what I shoud do?

 

1 answer

What is Application Access? Are you tring to log in as an admin in your JIRA instance? What does the log says about it?

Hi Gabrielle

I attached a print sreen of the message received. After this I can't do nothing else.

image2016-3-21 18:51:57.png

Check your catalina.out logs in your root/logs directory and/or the atlassian-jira.log in the home/log directory.

Gabbrielle

 

sorry for this late response. The message I get in the log is:

2016-03-22 17:50:39,445 http-nio-8080-exec-10 ERROR ussd 1070x54166x1 1p3jpt7 85.139.253.187,172.16.135.129 /rest/api/2/group [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor4818.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83)
... 3 filtered
at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
... 1 filtered
at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
... 14 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
... 91 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 15 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 22 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter$$Lambda$1624/402174873.call(Unknown Source)
at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
... 55 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.querydsl.core.QueryException: Caught MySQLSyntaxErrorException for select count(*)
from (select m.lower_child_name
from cwd_membership m
inner join cwd_user u
on u.id = m.child_id
where u.active = ? and m.membership_type = ? and m.directory_id = ? and m.lower_parent_name = ?
at com.querydsl.sql.DefaultSQLExceptionTranslator.translate(DefaultSQLExceptionTranslator.java:50)
at com.querydsl.sql.Configuration.translate(Configuration.java:453)
at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:627)
at com.querydsl.sql.AbstractSQLQuery.fetchCount(AbstractSQLQuery.java:132)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runMySqlQuery(CountUsersInGroupQueryCallback.java:148)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runQuery(CountUsersInGroupQueryCallback.java:74)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runQuery(CountUsersInGroupQueryCallback.java:23)
at com.atlassian.jira.database.DbConnectionManagerImpl.executeQuery(DbConnectionManagerImpl.java:45)
at com.atlassian.jira.security.groups.DefaultGroupManager.getUsersInGroupCount(DefaultGroupManager.java:218)
at com.atlassian.jira.security.groups.DefaultGroupManager.getUsersInGroupCount(DefaultGroupManager.java:197)
at com.atlassian.jira.security.groups.RequestCachingGroupManager.getUsersInGroupCount(RequestCachingGroupManager.java:138)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:497)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy424.getUsersInGroupCount(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:497)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
at com.sun.proxy.$Proxy7220.getUsersInGroupCount(Unknown Source)
at com.atlassian.jira.rest.v2.issue.GroupResource.buildGroupBean(GroupResource.java:418)
at com.atlassian.jira.rest.v2.issue.GroupResource.getGroup(GroupResource.java:121)
... 226 more
Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Every derived table must have its own alias
at sun.reflect.GeneratedConstructorAccessor151.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:404)
at com.mysql.jdbc.Util.getInstance(Util.java:387)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3878)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3814)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:2478)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2625)
at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2551)
at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1861)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1962)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)
at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:616)
... 261 more
2016-03-22 17:50:39,475 http-nio-8080-exec-6 ERROR ussd 1070x54167x1 1p3jpt7 85.139.253.187,172.16.135.129 /rest/api/2/group [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor4818.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83)
... 3 filtered
at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
... 1 filtered
at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
... 14 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
... 91 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 15 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 22 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter$$Lambda$1624/402174873.call(Unknown Source)
at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
... 55 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.querydsl.core.QueryException: Caught MySQLSyntaxErrorException for select count(*)
from (select m.lower_child_name
from cwd_membership m
inner join cwd_user u
on u.id = m.child_id
where u.active = ? and m.membership_type = ? and m.directory_id = ? and m.lower_parent_name = ?
at com.querydsl.sql.DefaultSQLExceptionTranslator.translate(DefaultSQLExceptionTranslator.java:50)
at com.querydsl.sql.Configuration.translate(Configuration.java:453)
at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:627)
at com.querydsl.sql.AbstractSQLQuery.fetchCount(AbstractSQLQuery.java:132)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runMySqlQuery(CountUsersInGroupQueryCallback.java:148)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runQuery(CountUsersInGroupQueryCallback.java:74)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runQuery(CountUsersInGroupQueryCallback.java:23)
at com.atlassian.jira.database.DbConnectionManagerImpl.executeQuery(DbConnectionManagerImpl.java:45)
at com.atlassian.jira.security.groups.DefaultGroupManager.getUsersInGroupCount(DefaultGroupManager.java:218)
at com.atlassian.jira.security.groups.DefaultGroupManager.getUsersInGroupCount(DefaultGroupManager.java:197)
at com.atlassian.jira.security.groups.RequestCachingGroupManager.getUsersInGroupCount(RequestCachingGroupManager.java:138)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:497)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy424.getUsersInGroupCount(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:497)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
at com.sun.proxy.$Proxy7220.getUsersInGroupCount(Unknown Source)
at com.atlassian.jira.rest.v2.issue.GroupResource.buildGroupBean(GroupResource.java:418)
at com.atlassian.jira.rest.v2.issue.GroupResource.getGroup(GroupResource.java:121)
... 226 more
Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Every derived table must have its own alias
at sun.reflect.GeneratedConstructorAccessor151.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:404)
at com.mysql.jdbc.Util.getInstance(Util.java:387)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3878)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3814)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:2478)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2625)
at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2551)
at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1861)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1962)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)
at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:616)
... 261 more
2016-03-22 17:50:39,478 http-nio-8080-exec-18 ERROR ussd 1070x54168x2 1p3jpt7 85.139.253.187,172.16.135.129 /rest/api/2/group [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor4818.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83)
... 3 filtered
at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
... 1 filtered
at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
... 14 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
... 91 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 15 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 22 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter$$Lambda$1624/402174873.call(Unknown Source)
at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
... 55 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.querydsl.core.QueryException: Caught MySQLSyntaxErrorException for select count(*)
from (select m.lower_child_name
from cwd_membership m
inner join cwd_user u
on u.id = m.child_id
where u.active = ? and m.membership_type = ? and m.directory_id = ? and m.lower_parent_name = ?
at com.querydsl.sql.DefaultSQLExceptionTranslator.translate(DefaultSQLExceptionTranslator.java:50)
at com.querydsl.sql.Configuration.translate(Configuration.java:453)
at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:627)
at com.querydsl.sql.AbstractSQLQuery.fetchCount(AbstractSQLQuery.java:132)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runMySqlQuery(CountUsersInGroupQueryCallback.java:148)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runQuery(CountUsersInGroupQueryCallback.java:74)
at com.atlassian.jira.security.groups.CountUsersInGroupQueryCallback.runQuery(CountUsersInGroupQueryCallback.java:23)
at com.atlassian.jira.database.DbConnectionManagerImpl.executeQuery(DbConnectionManagerImpl.java:45)
at com.atlassian.jira.security.groups.DefaultGroupManager.getUsersInGroupCount(DefaultGroupManager.java:218)
at com.atlassian.jira.security.groups.DefaultGroupManager.getUsersInGroupCount(DefaultGroupManager.java:197)
at com.atlassian.jira.security.groups.RequestCachingGroupManager.getUsersInGroupCount(RequestCachingGroupManager.java:138)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:497)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy424.getUsersInGroupCount(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:497)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
at com.sun.proxy.$Proxy7220.getUsersInGroupCount(Unknown Source)
at com.atlassian.jira.rest.v2.issue.GroupResource.buildGroupBean(GroupResource.java:418)
at com.atlassian.jira.rest.v2.issue.GroupResource.getGroup(GroupResource.java:121)
... 226 more
Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Every derived table must have its own alias
at sun.reflect.GeneratedConstructorAccessor151.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:422)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:404)
at com.mysql.jdbc.Util.getInstance(Util.java:387)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3878)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3814)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:2478)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2625)
at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2551)
at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1861)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1962)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83)
at com.querydsl.sql.AbstractSQLQuery.unsafeCount(AbstractSQLQuery.java:616)
... 261 more

What authentication are you using? JIRA Internal Directory or LDAP/AD? There seem to be something with the account you are using that's breaking the SQL query that JIRA is using. Is this happening to all accounts or just one? Can you just create another admin account and try using it?

I'm using JIRA Internal Directory and it hapens with all users. I created another admin account and hapens the same thing.

Ok. I suggest contacting Atlassian about this one (support.atlassian.com) and send your JIRA Support Zip.

https://confluence.atlassian.com/jira/getting-help-185729600.html

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,134 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot