what is the cost involved in upgrading JIRA from version 4.3 to 7.1?
say the licence is for 100 users
Nothing.
If you have a valid, in-date licence, it's valid for all versions of JIRA released before the end of the licence period.
If you don't have a valid licence, you'll need to renew the old one, or buy a new one (depending on how old it is)
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