what are the benefits of using different screens for edit, create, view

This question is in reference to Atlassian Documentation: Associating screen and issue operation mappings with an issue type

what are the benefits of using different screens for edit, create, view

3 answers

1 accepted

0 votes
Accepted answer

I allows you to not clutter every screen with information you might just need when creating the issue. An example is a bug-issue type where you might just want to have a summary, version and description of the issue. As the case goes into research you might want to expose a worklog, and as you close the issue the summary and description of the issue should already be correct and you might add fields that allow you to retrospect over the issue to evaluate your own work, and how you could have done it better. While editing, editing most of these fields might be useful or not.. It just to be able to fit every organization.

I get the less fields on the create screen, that makes sense. Can you give an example of how it's beneficial to have different View and Edit screens? 

0 votes

Imagine I have a field named Root Cause that is used when a bug is fixed to describe what caused the bug.

I won't know what value to use in that field when I create a Bug

So there is not much point in having the Root Cause field on the Create screen for a Bug

I understand having a separate Create screen. What is the benefit of having two different screens for View and Edit? So a total of 3 different screens. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Statuspage

How do your teams prepare for really high (planned) traffic days like Cyber Monday?

Hi there! Shannon from Statuspage here.  👋  With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...

33 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you