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unresponsive script error with Jira 6.4.12

lance_lyons Nov 07, 2015

Hi,    We recently upgraded to JIRA 6.4.12 and started getting this error with the new project centric navigation.  It essentially makes project centric navigation not work.    This happens in firefox 42.0

Any ideas?

A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.

Script: https://jira.onlifehealth.com/…batch/js/batch.js?locale=en-US:154

2 answers

0 votes

Can you check the logs? Or the browser console? Can you also enable safe mode (disable all plugins) and restart JIRA? You can enable the plugins one by one to see who might have caused it. This might be a plugin incompatibility issue.

lance_lyons Nov 09, 2015

I will check that out but one thing I do know is if you disable the project centric navigation, the unresponsive script error goes away and we dont see it any longer.

Any add-on related or using that?

0 votes
Eric Almquist Dec 16, 2015

Lance,

 

We had the exact same problem and it turned out to be our Tempo Plugin not playing nicely with our Agile Issue Printer plugin after the new Project Navigation changes. Disabling either plugin or project-centric navigation fixed the problem in the short term and AIP created a fix in the mid-term. Sometimes we received the unresponsive script error and sometimes we simply had the browser freeze until we manually refreshed it.

 

We were upgrading to JIRA 6.4.12, Tempo 7.14.1.1 and AIP Version 2.2

 

AIP Answer Post

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