unable to logon after 7.6.2 upgrade

Hi All,

 

I just upgraded JIRA 7.0.0 to 7.6.2 and after upgrade i am not able to access JIRA, my logon not working, as I diabled email service so i am not able to get recovery email too.

 

Please suggest

1 answer

it is on HQ database

with correct password it is not going to JIRA inside when i type wrong password it is saying incorrect user name and password.

 

Please suggest.

Accepting a password means it's getting you something.  Could you describe what "not going to JIRA inside" really means?  What do you see on screen?

Also, what does the log say the problem is?

it is staying  on the logon page itself

actual issue with Browser.

 

both versions are working on IE but not on Chrome. Same password worked

Browser was my next step after a "return to login".  Well spotted!

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