Our database server is separate from our application server. Our application server has full write permissions for the JIRA userid. Do we need to have an open directory on the database server? also what directory needs to be available? (btw, I work with graham, the user who asked the question in the first place)
It's not the database, it's the user directory inside the application. Admin -> User directories. The error message suggests that the system has been hooked up to LDAP or some other directory in a read-only mode, and the internal directory switched off. It needs at least one directory to be read/write so it can add groups.
Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events