Our database server is separate from our application server. Our application server has full write permissions for the JIRA userid. Do we need to have an open directory on the database server? also what directory needs to be available? (btw, I work with graham, the user who asked the question in the first place)
It's not the database, it's the user directory inside the application. Admin -> User directories. The error message suggests that the system has been hooked up to LDAP or some other directory in a read-only mode, and the internal directory switched off. It needs at least one directory to be read/write so it can add groups.
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