stop jira from expanding ticket information in formatted text

Sometimes we use ticket names in file names (db migration related to a ticket, etc).

It is not possible to use these filenames in comments anymore as they get expanded into ticket status and description by Jira.

For example let's say there is TICKET-1, and i have a file called TICKET-1_add-new-column.sql

When i write a comment like

"See file {{scripts/TICKET-1_add-new-column.sql}} ..."

it gets expanded into:

"See file {{scripts/

 TICKET-1 - add new column bla bla COMPLETE

_add-new-column.sql}}

1 answer

I remember there were suggestions to make this feature configurable (on/off) in JIRA Cloud. Try asking Atlassian Support. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Friday in Jira Service Desk

Looking for anyone who has switched from Zendesk to Jira Service Desk

Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk!   We’d love to hear your thoughts on the pros and ...

97 views 6 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you