setting the counter

OP EDI Help March 21, 2018

I do not want the ticket numbers to start at 1.  Is there a way to set the counter to some other number? 

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Nic Brough -Adaptavist-
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March 21, 2018

Two options, if you want to avoid code and add-ons

1.  Hack your database, setting the pcounter field on the table "project" to where you want to start for any given project

2.  Preload and delete (create a csv file with 1000 issues, import it into the project until you reach your starting number, then delete the lot)

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