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save comment in chrome on Mac hanging the browser

Troy Liesinger1
Troy Liesinger December 2, 2015

When I attempt to save a new comment on an existing issue in JIRA (Mac OSX 10.11.1 w/Chrome latest) the spinner comes up and just stays there. I have to refresh the browser to see that my comment was saved to the item. 

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Luciano Fagundes
Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 3, 2015

Troy

Is this happening when you use a different browser? Sometimes browser addons might cause this.

Cheers

L.F

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robomon1
r December 15, 2015

I have the same problem and when I tried Safari instead of Chrome it worked fine. But I would still like to use Chrome instead.

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Matt Comstock
Matt Comstock December 28, 2015

I am also having this issue, OSX 10.9, with chrome.

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Rodrigo Silva
Rodrigo Silva
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2015

Hey Troy, did you try to reindex your JIRA before doing that? Is this a recent issue?

In case you need, feel free to raise a support ticket to Atlassian Cloud. smile

 

Cheers,

Rodrigo Silva

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