retrieve a jira backup

Jason Mancuso March 8, 2017

Hello, I kicked off a JIRA backup from the cloud with the intention of restoring it in a new instance.  The browser never displayed the zipped folder after all the extraction and processing though so I had no way to get the backup file.  I went ahead and tried another backup but said I was limited and couldn't run for another day or so.

I then went and did a little reading and though I might be able to get the backup somewhere so I tried webDav.  When I connected from explorer I just saw two directories backupmanager and dump files, both of which were empty.  

Is there a different place I can access my backup or do I just have to wait a day and try again?

Thanks!

1 answer

1 vote
Volodymyr Krupach
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 8, 2017

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events