retrieve a jira backup

Hello, I kicked off a JIRA backup from the cloud with the intention of restoring it in a new instance.  The browser never displayed the zipped folder after all the extraction and processing though so I had no way to get the backup file.  I went ahead and tried another backup but said I was limited and couldn't run for another day or so.

I then went and did a little reading and though I might be able to get the backup somewhere so I tried webDav.  When I connected from explorer I just saw two directories backupmanager and dump files, both of which were empty.  

Is there a different place I can access my backup or do I just have to wait a day and try again?

Thanks!

1 answer

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you