I have a permission problem on my support desk JIRA project.
If I go on Requests page I can see only one ticket and even the administrator.
And if a user create a ticket and he share the URL with another collegue, he cannot see it
Please could you help me?
In attachment a result of the requests page query.
On the requests page you can only see the requests that you have created, or requests where you have been added as a request participant.
So, if one user creates a request and gives the URL for that request to a colleague, then it is by design that the colleague will NOT be able to see the request. The colleague must be a request participant first.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG