"Tempo" missing from top menu system

Within the past 48 hrs, I no longer have the "Tempo" menu at the to top of my JIRA instance. My Tempo license shows all current in my add-on information

 

 

1 answer

Hi Adam,

Can you please confirm that you have the Tempo Time Tracking permission https://tempoplugin.jira.com/wiki/display/CORE020/Tempo+Time+Tracking?

If you do have the Tempo Time Tracking permission and you're operating on a cloud instance, can you please contact Atlassian Support and ask them to restart your instance https://support.atlassian.com?

If you need any further assistance you can submit a support request through Tempo Support channel https://tempo.zendesk.com/hc/en-us/requests/new

 

Best regards,
Sigrún
Tempo Support 

 

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

931 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot