"Tempo" missing from top menu system

Within the past 48 hrs, I no longer have the "Tempo" menu at the to top of my JIRA instance. My Tempo license shows all current in my add-on information



1 answer

Hi Adam,

Can you please confirm that you have the Tempo Time Tracking permission https://tempoplugin.jira.com/wiki/display/CORE020/Tempo+Time+Tracking?

If you do have the Tempo Time Tracking permission and you're operating on a cloud instance, can you please contact Atlassian Support and ask them to restart your instance https://support.atlassian.com?

If you need any further assistance you can submit a support request through Tempo Support channel https://tempo.zendesk.com/hc/en-us/requests/new


Best regards,
Tempo Support 


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

430 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you