Can you please confirm that you have the Tempo Time Tracking permission https://tempoplugin.jira.com/wiki/display/CORE020/Tempo+Time+Tracking?
If you do have the Tempo Time Tracking permission and you're operating on a cloud instance, can you please contact Atlassian Support and ask them to restart your instance https://support.atlassian.com?
If you need any further assistance you can submit a support request through Tempo Support channel https://tempo.zendesk.com/hc/en-us/requests/new
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