"Preparing cloning machine" hangs

When trying to clone an arbitrary ticket in our JIRA cloud instance, it appears to hang indefinitely.  Any idea what the issue might be?

thanks

-Daniel

 

Screen Shot 2018-01-09 at 15.13.50.png

1 answer

0 vote
Tarun Sapra Community Champion Jan 09, 2018

Best way to know is to contact Atlassian support!

Since it's not an hosted version thus there is no direct access to log files. 

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