Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Issue does not exist or you do not have permission to see it" popup

If I have an issue open in my browser for a few minutes I often get a modal popup that says "Issue does not exist or you do not have permission to see it". If I refresh it seems totally fine. Several other member of my team experience the same thing regularly.

Any ideas what the issue could be?

1 answer

Hi!

Check logs in installation or home directories, there may be additional useful information. Or you can also use Home Directory plugin and check the logs from there.

There should be more information which can help.

Logs you're looking for called atlassian-jira.log and catalina.out

You can try to look through the logs or catch the timing of the error you get.

Hi Greg. Thanks for the suggestion but we're using the hosted version so I'm not sure we have access to those logs.

You still should have access to logs via free Home Directory plugin.

Ah good to know. I'll check that out - thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

3,917 views 11 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you