"Create Issue" Problem. Your data may be lost, (stay or leave the page)

Tayyab Bashir Community Champion Mar 18, 2016

Hi,
In the JIRA 7.0.10, while creating an issue via dialog (popup) form, whenever I press "Create Issue" button, it prompts a dialog box asking If I wanna stay or leave the page.

And ofcource now i don't know if I leave, would the issue be created or not?

So I chose to stay and pressed "create issue" button again.
This created multiple duplicate issues.

Anyone knows how to solve this and more importantly why is this happening? 

Permissoin_Issue.PNG

1 answer

1 accepted

Hey Bashir,

                    I see the URL showing Bug Notifications Plugin page while creating issue.

 

  • Can you send us screenshots creating issue again.
  • Do you have any custom javascript written on Create transition ?

 

Regards

Chander Inguva

 

Tayyab Bashir Community Champion Mar 20, 2016

Ah, that's just a coincidence.
I had opened that bug watchers page while creating an issue.

And yeah I do have custom scripts but I tested by removing them.
No difference.   

What does atlassian-jira.log file say ? And you can also check developer tools on chrome to see where exactly a call has been made while creating issue. This helps in more investigation.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

53 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you