"Create Issue" Problem. Your data may be lost, (stay or leave the page)

Tayyab Bashir Community Champion Mar 18, 2016

Hi,
In the JIRA 7.0.10, while creating an issue via dialog (popup) form, whenever I press "Create Issue" button, it prompts a dialog box asking If I wanna stay or leave the page.

And ofcource now i don't know if I leave, would the issue be created or not?

So I chose to stay and pressed "create issue" button again.
This created multiple duplicate issues.

Anyone knows how to solve this and more importantly why is this happening? 

Permissoin_Issue.PNG

1 answer

1 accepted

Hey Bashir,

                    I see the URL showing Bug Notifications Plugin page while creating issue.

 

  • Can you send us screenshots creating issue again.
  • Do you have any custom javascript written on Create transition ?

 

Regards

Chander Inguva

 

Tayyab Bashir Community Champion Mar 20, 2016

Ah, that's just a coincidence.
I had opened that bug watchers page while creating an issue.

And yeah I do have custom scripts but I tested by removing them.
No difference.   

What does atlassian-jira.log file say ? And you can also check developer tools on chrome to see where exactly a call has been made while creating issue. This helps in more investigation.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

526 views 1 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot