"Could not retrieve billable hours for worklog" Error

Krithica Gowri Shankar April 24, 2017

":2017-04-19 10:30:02,449 http-bio-8443-exec-84 ERROR 629x18947202x1 17guiyq 156.117.95.114 /rest/tempo-planning/1/folio/21/overview/ [c.t.f.service.workedhours.JIRAWorkedHoursProviderServiceImpl] Could not retrieve billable hours for worklog [54780] : [A work attribute value for worklog id '54780' and work attribute id '1' does not exist]"

 

Getting above error in jira logs. Not sure what is issue. Please suggest a solution.

Also we have worklog id, how to find the issue or project of the corresponding worklog id.

Thanks,

Krithica

1 answer

0 votes
M Amine
Community Leader
Community Leader
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November 23, 2021

You are using Tempo Timesheet. Billable hours are not standard in Jira. 

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