"Configure" leads to 404 Not Found

I've just installed LiveChat for Jira, but I can't configure it:

image2017-1-16 11:38:34.png

 

What is the address of the config page?

1 answer

1 accepted

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Accepted answer

Hi,

I installed the plugin and this is what i get.

image2017-1-16 11:56:2.png

  • Is the plugin enabled correctly?
  • Can you disable it and then enable it again? 
  • Reindex JIRA
  • Check the logs if any relevant information shows up.

 

  • The module is enabled correctly. 12 of 12 modules enabled.
  • disable / reenable did not help
  • reindexing did not help
  • logs shows a wiring error:

{code}org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'com.intenso.jira.livechat.configuration.ConfigurationAction': Unsatisfied dependency expressed through constructor argument with index 0 of type [com.intenso.jira.livechat.configuration.AccountService]: : No qualifying bean of type [com.intenso.jira.livechat.configuration.AccountService] found for dependency: expected at least 1 bean which qualifies as autowire candidate for this dependency. Dependency annotations: {}; nested exception is org.springframework.beans.factory.NoSuchBeanDefinitionException: No qualifying bean of type [com.intenso.jira.livechat.configuration.AccountService] found for dependency: expected at least 1 bean which qualifies as autowire candidate for this dependency. Dependency annotations: {}
at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:749)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:185)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1139)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1042)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:504)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:476)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:342)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:497)
at com.atlassian.plugin.osgi.spring.DefaultSpringContainerAccessor.createBean(DefaultSpringContainerAccessor.java:97)
at com.atlassian.jira.config.webwork.JiraActionFactory$JiraPluginActionFactory.getActionImpl(JiraActionFactory.java:389)
at webwork.action.factory.PrefixActionFactoryProxy.getActionImpl(PrefixActionFactoryProxy.java:99)
at webwork.action.factory.JspActionFactoryProxy.getActionImpl(JspActionFactoryProxy.java:59)
at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60)
at com.atlassian.jira.config.webwork.LookupAliasActionFactoryProxy.getActionImpl(LookupAliasActionFactoryProxy.java:61)
at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60)
at webwork.action.factory.ContextActionFactoryProxy.getActionImpl(ContextActionFactoryProxy.java:36)
at webwork.action.factory.PrepareActionFactoryProxy.getActionImpl(PrepareActionFactoryProxy.java:37)
at com.atlassian.jira.config.webwork.JiraActionFactory$SafeParameterSettingActionFactoryProxy.getActionImpl(JiraActionFactory.java:147)
at webwork.action.factory.ChainingActionFactoryProxy.getActionImpl(ChainingActionFactoryProxy.java:53)
at com.atlassian.jira.config.webwork.JiraActionFactory.getActionImpl(JiraActionFactory.java:301)
... 2 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
... 53 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 62 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76)
at com.atlassian.jira.security.JiraSecurityFilter$$Lambda$434/829899282.doFilter(Unknown Source)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74)
... 36 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 10 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 27 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: org.springframework.beans.factory.NoSuchBeanDefinitionException: No qualifying bean of type [com.intenso.jira.livechat.configuration.AccountService] found for dependency: expected at least 1 bean which qualifies as autowire candidate for this dependency. Dependency annotations: {}
at org.springframework.beans.factory.support.DefaultListableBeanFactory.raiseNoSuchBeanDefinitionException(DefaultListableBeanFactory.java:1301)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1047)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:942)
at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:813)
at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:741){code}

 

Under JIRA v7.2.6

Ho wait! A stop/start did fix the issue smile

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