• Community
  • Products
  • Jira Core
  • Questions
  • one of our issue collectors is creating all issues with a priority of Blocker. None of our other issue collectors is doing this. any ideas on how to stop this from happening?

one of our issue collectors is creating all issues with a priority of Blocker. None of our other issue collectors is doing this. any ideas on how to stop this from happening?

 

2 answers

The only thing you can configure on the JIRA Issue Collector in regards with the issue per se is what Issue Type and what fields

Can you make sure if this issue type defaults to the issue type Blocker? OR can you double check if it's really a status of "Blocker"? have you tried opening the issue itself? What JIRA version do you have?

thanks, Gabrielle!

the priority is coming through as Blocker instead of the usual Normal. kinda wink.

see, when we look at the issue in our backlog it appears to not have any priority. however, when we edit the issue, it shows that the priority is Blocker.

Our JIRA version is v6.4.11 , if that helps? thanks!

Here's how it looks in the backlog:

Screen Shot 2016-05-24 at 4.32.23 PM.png

Here's how it looks when editing:

Screen Shot 2016-05-24 at 4.39.42 PM.png

 

I checked with the guy who setup this particular issue collector and issue type, and he said that no custom defaults were set for this issue type.

sorry for the confusion ... I meant Priority not Status in the original question.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published yesterday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

62 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you