• Community
  • Products
  • Jira
  • Jira Core
  • Questions
  • one of our issue collectors is creating all issues with a priority of Blocker. None of our other issue collectors is doing this. any ideas on how to stop this from happening?

one of our issue collectors is creating all issues with a priority of Blocker. None of our other issue collectors is doing this. any ideas on how to stop this from happening?

 

2 answers

The only thing you can configure on the JIRA Issue Collector in regards with the issue per se is what Issue Type and what fields

Can you make sure if this issue type defaults to the issue type Blocker? OR can you double check if it's really a status of "Blocker"? have you tried opening the issue itself? What JIRA version do you have?

thanks, Gabrielle!

the priority is coming through as Blocker instead of the usual Normal. kinda wink.

see, when we look at the issue in our backlog it appears to not have any priority. however, when we edit the issue, it shows that the priority is Blocker.

Our JIRA version is v6.4.11 , if that helps? thanks!

Here's how it looks in the backlog:

Screen Shot 2016-05-24 at 4.32.23 PM.png

Here's how it looks when editing:

Screen Shot 2016-05-24 at 4.39.42 PM.png

 

I checked with the guy who setup this particular issue collector and issue type, and he said that no custom defaults were set for this issue type.

sorry for the confusion ... I meant Priority not Status in the original question.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

536 views 0 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you