not possible to clone

I try to clone an issue but it stays in the status "Preparing cloning machine". I pressed refresh, closed my browser and tried it again, but nothing works. Can somebody explain what the problem is?

1 answer

0 vote

That's really weird. Let me ask you a few questions:

  • Do you have any user-installed addons for cloning issues?
  • Do you have Create Issues permission in the project where you are trying to clone the issue?
  • How exactly are you trying to clone the issue? May you add a screenshot?
  • Are there any errors being shown in the Console tab of your browser (F12)?
  • Are there any errors in the logs?

Also review the workflow statuses properties.

The jira.permission.create.clone.denied is known to break some calls to the API.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

75 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you