losing project roles

[AbrahamA]

Hi

When I switch LDAP directory I have lost project roles for users. Is this known issue.

Please let me know.

Thanks

Abe

[AbrahamA]

Thanks

then how does it maintain issues dashboards etc properly

i see issues assigned to users etc come through fine when they login, they can see dashboard fine

are these not associated to user in old ldap

in my new ldap userid's are same

[Nic Brough -Adaptavist-]

Have you migrated the users and groups from one directory to the other?

[AbrahamA]

Hi Nic

There was no direct migration option as there is no delegated LDAP, it is Microsoft AD. I just created users and their groups in new LDAP directory and disabled old LDAP one and enabled new one. Then I performed sync.

Users and their groups are fine. But when I look at project roles it is completely different.

Also can you please let me know what other associations can be lost.

Thanks

Abe

[Nic Brough -Adaptavist-]

Right, so you didn't migrate.  The problem here is that a user in directory 1 is not the same object as a user in directory 2, even if the accounts are identical.  Removing the old directory means the users have gone, so they'd be removed from the roles

[Nic Brough -Adaptavist-]

Sorry, I meant to include a look at https://confluence.atlassian.com/jira/migrating-users-between-user-directories-426116517.html