locked Jira

Unable to create and acquire lock file for jira.home directory 'C:\Program Files (x86)\Atlassian\Application Data\JIRA'.

always shows this error, please provide me a permanent and a step by step solution.

1 answer

This widget could not be displayed.

There's no way to give you a fix for this, because we don't know what the problem is.

The most likely answers are that you have not given the correct permissions to the directories involved, or that the directory is owned by the wrong user.  Check that first.

If that is not the problem, then the next test is to log in as the user that Jira will run as, run a command shell (cmd), go to the directory mentioned and try a simple command to create a file.  That should give you an error message that tells you what the problem is.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

178 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you