There's no way to give you a fix for this, because we don't know what the problem is.
The most likely answers are that you have not given the correct permissions to the directories involved, or that the directory is owned by the wrong user. Check that first.
If that is not the problem, then the next test is to log in as the user that Jira will run as, run a command shell (cmd), go to the directory mentioned and try a simple command to create a file. That should give you an error message that tells you what the problem is.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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