licensing programs Atlassian

Please help with licensing programs Atlassian products.

The license for the software Atlassian JIRA Service Desk: an increase in the license from 100 to unlimited number of agents. Here we need a new purchase for unlimited number of users or extension of the old licenses?

Customer bought Jira BigGantt, it is no longer needed and to extend / enhance this plugin does not want to.
Can we don't increase the licenses on plug-ins with the purchase of basic licenses?

1 answer

This widget could not be displayed.

You can manage this in your account that was used to buy the licences (or if your account has been added as a technical or billing contact to it)

To drop BigGantt, do not bother to relicence it.  To increase service desk users, request the higher tier and the site will give you a quote for the increase.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

170 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you