Hi Nidhi! Sorry for the late response; I've been out of the office.
The link you posted was for your local network; I'm unable to access it.
Try this: try creating a project, wait for it to time out, and copy/paste the relevant log entries, (based on time/date), as a response. That will help.
Also keep in mind that this is a user forum; not Atlassian support. If this issue is high priority, you may want to contact Atlassian support directly here.
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