Our 500 user server license expires on August 5th, however the pop-up I get indicates that the key will expire at the end of today which happens to be August 3rd. Is this in error, or will we lose access today? We have not received our new key yet and have concerns.
Hey @Rob Tocher,
Are you using Cloud or server version? If on server, you will not lose access just the ability to upgrade and request support if there is an issue.
I assume the same for cloud or at least a grace period. (I haven't used cloud)
If you have additional concerns call the sales dept and they are really great about explaining things.
Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs