jira auto transition listener user customfield not working

I have a problem while using the auto transition listener with a user picker custom field.

The action itself is totally working fine as I used the same configuration just by deleting the value of "Only do when current user is in (Multi-) User Picker custom field:" and using it instead with reporter condition.

I get the following error in JIRA logs:

2015-11-19 16:17:09,621 ajp-bio-8009-exec-15826 ERROR USER 977x1151316x1 ik9jyl 1.2.3.4 /rest/api/2/issue/PROJKEY-5788/comment [jira.toolkit.listener.AutoTransitionListener] AutoTransitionListener configured to check custom field CUSTOMUSERPICKERFIELD which is returning unrecognized object type com.atlassian.jira.user.DelegatingApplicationUser rather than a User or a Collection of Users. Please reconfigure with A userpicker or multi-userpicker custom field.

My custom field is already of type user picker, but it seems to deliver the wrong object. 

Anybody knows a workaround or solution for that?

Thank you in advance

1 answer

This widget could not be displayed.

Did you find a solution for the problem? We are faceing the same here with a JIRA 6.3 and Toolkit 0.35.11

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

206 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you