I have one user that has a issue.reporterid that is different than their username. All others have the same for both. These users are synced to Active Directory. Why would this be happening and can I change it? It is messing up my scripting.
Maybe there are two users with the same name but different user id? And the issue is reported by the wrong one?
When you hover over the reporter, is it showing the profile of the user you want? And does it have the correct username in the link?
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