issue comment: account-name shown instead of full username

Sometimes when a user replies to a comment of an issue, the accountname of the user is shown instead:

2016-04-05_082627.jpg

 

Any idea what's wrong in my installation?

Thanks,
Christian

 

1 answer

Are you sure it's the account name? It must be the display name (Full Name). Double check that

Yes, it's definitly the accountname. In the above example the user replied to his own comment. At the comment his full name is displayed, at the reply to the comment, only the account name is shown.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published Monday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

522 views 8 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you