JIRA works on the 'grant access' model. Many early JIRA users grant the jira-user group access to projects, which allows everyone access. The first thing is to remove that access. I suggest using the project roles to allow access. That way the individual project admins can add people to the project. If you use groups the JIRA admin will have to move users into the groups. It will take some work to convert, but be much easier to administer in the long run. You'll also be able to limit transitions to particular roles.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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