how to get the key of a linked issue in the email body when you use "Send custom email" script post-function


I want to use a "send custom email" post-function with script runner. In the body of my email, I would like to get the issue key of eventual linked issue.

Any ideas please ?



3 answers

0 vote
Vasiliy Zverev Community Champion Mar 02, 2016

You can get all linked issues like this


Hi both, @Jamie Echlin [Adaptavist] @Vasiliy Zverev


thanks for your answer. Do not pay attention to the "eventual" liked issues. sorry it was confusing and does not matter.

here is my email and what I tried to show the linked issue reference thanks to Vasiliy's comment: (send custom email post-function script). But it returned into a script error. Any ideas? thanks for your help



<p>Dear all,</p>

<p>For your information, this NPC study has been reviewed with your teams. Please find attached the detailed Impact Analysis.</p> <p>You can also log in directly our tool JIRA: <a> "$issue.key"</a></p>

<p>Summary: ${issue.summary}</p>

 <p>Description: ${issue.description}*</p>

<p>SCOPE restriction:</p>

 <p>CAP volume:</p>

<p>First trade planned:</p>

<p>IT development:</p>

<p><% out << issue.getCustomFieldValue(componentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId())%></p>

<p>Best Regards,</p>

<p>NPC team


Can you remove the "issue.getCustomFieldValue", not sure why you have that.

0 vote

What does "eventual linked issue" actually mean? This can be quite complex.

I used the following code in the "Email template" section. It loops through the Linked Issues and builds out a list of linked issues (Please excuse the code as I don't claim to be a developer by any means :)).

I hope this helps.  ...Cheers!

 <b>Linked Issues:</b> <br>


def outwardlinks = com.atlassian.jira.component.ComponentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId())
def inwardlinks = com.atlassian.jira.component.ComponentAccessor.getIssueLinkManager().getInwardLinks(issue.getId())
def oCounter=0
def iCounter=0

// Check for Outward Links...
if (outwardlinks)

for (id in outwardlinks) {
def linkedissueKey = com.atlassian.jira.component.ComponentAccessor.getIssueManager().getIssueObject(outwardlinks[oCounter].destinationId).key
def linkedissueSummary = com.atlassian.jira.component.ComponentAccessor.getIssueManager().getIssueObject(outwardlinks[oCounter].destinationId).summary
def linkedissueStatus = com.atlassian.jira.component.ComponentAccessor.getIssueManager().getIssueObject(outwardlinks[oCounter].destinationId)

out << "<li><a href='"+linkedissueKey+"'>"+linkedissueKey+"</a> "
out << "("+linkedissueStatus+"):"
out << linkedissueSummary+"</li><br>"

oCounter ++

// Check for Inward Links...
if (inwardlinks)

for (id in inwardlinks) {
def linkedissueKey = com.atlassian.jira.component.ComponentAccessor.getIssueManager().getIssueObject(inwardlinks[iCounter].sourceId).key
def linkedissueSummary = com.atlassian.jira.component.ComponentAccessor.getIssueManager().getIssueObject(inwardlinks[iCounter].sourceId).summary
def linkedissueStatus = com.atlassian.jira.component.ComponentAccessor.getIssueManager().getIssueObject(inwardlinks[iCounter].sourceId)

out << "<li><a href='"+linkedissueKey+"'>"+linkedissueKey+"</a> "
out << "("+linkedissueStatus+"):"
out << linkedissueSummary+"</li><br>"

iCounter ++




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