It sounds like you need to provide the ability to import projects without providing admin access. Per Restoring a project from backup, you must be logged in as a user with the JIRA Administrators global permission to perform an import.
At this point I would create a Suggestion on JAC to create a permission set for non-admins to import projects. Once you do that please post the link to the Suggestion ticket here so the rest of the community can vote on the issue and add impact.
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