how take count of mail queue in jira?

Hi,

I have a problem in sometimes in mail queue of JIRA. Mail is not sending without flush mail queue.

Problem is solving after restarting of JIRA . Therefore  I want to monitor of count of mail queue ? How can I take count of message of mail queue  or how can I monitor mail queue ?

2 answers

This widget could not be displayed.

I have had that problem in the past. I had to do a lot of maintenance type things. the single issue that helped it the most was to monitor all my users. At the time I came in a lot of folks left the company, contractors and employees.

Their accounts were still active, but they were gone. It slowed down mail delivery awful. As I cleaned up the users I noticed it ran fast and faster with much less errors. NOW that I have my users all cleaned up by backlog hardly goes past 10 messages. I used to have 700 messages in my backlog.

In cleaning up your users, remember to "de-activate" them, not delete them, you must remove all the groups they belonged to, or they still count as a active user in your license count.

That's stirred a memory - that is something very high on the list of things that might be causing a problem!

This widget could not be displayed.

If the mail queue is jamming up, you need to work out why and fix that.  Monitoring and flushing it is "plastering over the cracks".

What does the log say when the queue stops running?  Are there mail server errors?  (In some cases, "can't connect to mail server" can cause it to stop dead).  Have you enabled mail debugging to see what is happening in detail?

Thats Correct but is there any possibility  way to monitor the email queue count, So that we can aware that how mail queue is performing.

Example, setting up the threshold value to mailq count as 100, if its breeches that count, admin team should notified.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

217 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you