how on Earth do I finally get to install the Jira Gantt-Chart add on?

I got (copied on clipboard) the license. Now. the instructions on the "Getting started with your new add-on" page are invalid for my (10 user) account. After locating the JGC add on I saw no option for uploading the .jar file that I downloaded. what was there upon clicking the "upload" button, was a LINK textbox. I pasted the link to the archive that I had downloaded and got a message to the effect that "your account cannot add this add on".

Now, I cannot even locate the JGC add on in the list (even after Enable Private Listings) anymore. The only "Gantt" entry found on page is the Gantt-Cloud, which I have (enabled; and don't like too much).

What can be done? our JIRA account is:

thank you very much for your support.

3 answers

Are you using JIRA-Cloud? My Gantt-Chart add-on is not available for the cloud currently: please read compatibility marks on Atlassian Marketplace. May be, you are mixing vendors and add-ons additionally?

Kind regards,

Thanks for the info, Good to know smile!

How can I get the JIRA version (standalone, downloadable) that would allow me to use the Gantt-Chart? we currently have an under-10-user subscription to the Cloud version, but the very reason why I want JIRA is for it's Gantt capabilities, which are now questionable qua cloud.

 (why isn't that info -that the Gantt-Chart isn't available for the cloud version- available in a public note, btw?)

Hi Pompi Diplan,

compatibility with JIRA versions is listed and documented on the Atlassian Marketplace as well as NOT being available for JIRA Cloud:

In order to install JIRA on your own server instead of using the JIRA-Cloud solution, please click on How to install JIRA and how to adminstrate it is well documented by Atlassian (if necessary, Google helps and knows where to look at ...). Alternatively, please contact or a local reseller/expert close to you for assistance.

Kind regards,

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