how do i find out what a status value means? Ex: status = "10001"

Anthony Vizza October 24, 2016
 

2 answers

0 votes
crf
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 24, 2016

Provided there are any issues you can see with that status, just searching for that should tell you.  For example, when I try it on jira.atlassian.com, I see one issue (you won't see it because it's from an old project that has been hidden as part of housecleaning), and from there I can see:

Screen Shot 2016-10-25 at 7.55.31 am.png

If that doesn't turn up anything, then you can try using the REST API directly to find out what this is (I don't think you'll be able to see this one either):

https://jira.atlassian.com/rest/api/2/status/10001

{
    self: "https://jira.atlassian.com/rest/api/2/status/10001",
    description: "",
    iconUrl: "https://jira.atlassian.com/images/icons/statuses/information.png",
    name: "Information Gathering",
    id: "10001",
    statusCategory: {
        self: "https://jira.atlassian.com/rest/api/2/statuscategory/4",
        id: 4,
        key: "indeterminate",
        colorName: "yellow",
        name: "In Progress"
    }
}

 

You will probably see this instead:

{"errorMessages":["The status with id '10001' does not exist"],"errors":{}}

 

This means one of two things:

  1. The status really doesn't exist.
  2. The status exists, but it is only used by workflows that are assigned to projects that you cannot see, so you cannot see the status, either.

And you can't find out what the ID means by design.

If none of these apply to you, but rather you're a system administrator and are trying to figure out what has happened to some filter that no longer works or something similar, you could resort to checking the database to see if the status still exists:

jira_jdog=# SELECT * FROM issuestatus WHERE id = '10001';
  id   | sequence | pname |  description   |              iconurl               | statuscategory
-------+----------+-------+----------------+------------------------------------+----------------
 10001 |        5 | ToDo  | In the Backlog | /images/icons/statuses/generic.png |              2
(1 row)

(Note that the issuestatus.id column is inexplicably a string rather than a number, so on most databases you must quote it).

 

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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October 24, 2016

Status are usually labelled.

The id of 10001 is what is behind the scenes of your JIRA installation, but the name of the status will generally not be 10001, it should be a word or phrase.  You'll need to ask your admins why you're seeing 10001 and what they've really called it.

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